If you are homeless or at risk of becoming homeless in Durham, there are a variety of resources that are available here to help you.


Urban Ministries of Durham, 919-682-0538; Durham Rescue Mission, 919-688-9641; Durham Crisis Response Center (domestic violence survivors only), 919-403-6562; and Love and Respect (men only), 919-672-0934, provide emergency shelter. Households with children in the custody of parents or guardians should contact the Coordinated Intake & Assessment Office of the Department of Social Services, 919-560-8000, to explore housing assistance options.

Support for unsheltered homeless people

Open Table Ministry provides outreach and support to many unsheltered people, 919-412-7011. Housing for New Hope‘s Assertive Engagement Team also provides outreach services and assistance to scores of unsheltered people throughout the Durham area, 919-724-2424.


Urban Ministries of Durham, 919-682-0538. Durham County Dept. of Social Services, 919-560-8000. Durham also has more than forty food pantries throughout the city. You may contact United Way 2-1-1, the Network of Care , or print out this Pocket Guide to Services for their addresses and phone numbers. Be sure to call to confirm when the pantry is open and what may be needed to qualify for food assistance.

Domestic Violence/Rape

Durham Crisis Response Center, 919-403-6562 (24/7)

Substance Use/Addictions

Alcoholics Anonymous, 919-286-9499. Narcotics Anonymous Helpline, 919-831-5321. Al-Anon/Al-Ateen 919-787-1653. TROSA (Triangle Residential Options for Substance Abusers), 919-419-1059, offers transitional housing and addiction recovery support in a community of men and women. Just a Clean House, 919-381-9494, offers a network of support for adults seeking recovery from addictions. Oxford Houses are a clean and sober housing option for adults in recovery.

Mental Health & Behavioral Health Crises

Durham Recovery Response Center, 919-560-7100 (24/7 crisis & access to services).


Call 9-1-1 in case of a medical emergency. CAARE, Inc. (HIV/AIDS & Veterans), 919-683-5300. Lincoln Community Health Clinic for the Homeless, 919-683-1722. Durham County Health Dept., 919-560-7600. Durham VA Hospital, 919-286-0411. Alliance of AIDS Services, 919-596-9898.


Employment services are available at the local Job Link office and through the NC Employment Security Commission.

Pocket Guide

You are welcome to print out copies of this Pocket Guide for quick reference to many of the public and private service providers in Durham or for distribution to others in need. It is set up for printing two copies of the guide on one 8 1/2 by 14 inch piece of paper (copy two-sided in booklet format and cut in two), so feel free to share a copy with a friend. Fold it up, accordion style, and keep it in a wallet or purse for future access.

Not finding what you need? Consider contacting the resources listed below.

United Way 2-1-1

United Way 2-1-1 is a single source for information about community services and for referrals to health and human service programs. Call 2-1-1 on the phone throughout most of the counties in North Carolina, 24 hours a day, 365 days a year to get connected. Bilingual caseworkers are available during regular business hours. (You can access 211 via the internet by going to www.nc211.org.) United Way 2-1-1 offers access to the following types of services:

  • Basic Human Needs Resources
  • Employment Supports
  • Physical and Mental Health Resources
  • Support for Children, Youth and Families
  • Support for Older Adults and Persons with Disabilities
  • Volunteer Opportunities and Donations

Durham’s Network of Care

Network of Care is a “No Wrong Door” online information place for individuals, families and agencies involved with children and youth ages 0-18. This online community provides critical information, communication and advocacy tools with a single point of entry. Access this online information.

Durham County Department of Social Services

The mission of the Durham County Department of Social Services is: “to partner with families and communities in achieving well-being through prosperity, permanence, safety and support.” The department assists in accessing a wide variety of public assistance programs. Visit DSS online or call 919-560-8000.

In an emergency situation, call 9-1-1.